Delivery

NO DESPATCHES MONDAY 27th NOVEMBER – THE BLACK FRIDAY RUSH MEANS THAT THE COURIER NETWORK IS GOING TO BE INCREDIBLY OVERLOADED. WE DO NOT WANT TO TAKE THE RISK THAT OUR FOOD ISN’T DELIVERED ON TIME, AND MAKE SURE IT ARRIVES IN TOP CONDITION. COURIER ORDERS AFTER 12PM THURSDAY 23RD NOVEMBER DESPATCHED FROM TUESDAY.

Naturaw have three main delivery options. As well as using a national courier (DPD – they’re ace) we run a regular delivery route throughout most of Yorkshire and the North of England, so if you live in that area we will deliver your order ourselves saving you a few pennies on the usual delivery charge. This will all be worked out for you online when you checkout an order, so no need to fret which service is applicable to you.

If you want to check now though, use our handy tool below to check your postcode.

Do we deliver?

Enter your postcode below and hit the button, we’ll tell you the options for your address.


Delivery options will be automatically calculated and presented to you in the basket when you have added items to your order and entered your postcode.


Naturaw (local) delivery

£3.50* for as much as you like!

We are based in beautiful Yorkshire, and operate our own delivery service to most of the county on a weekly basis. If you’re in one of our delivery areas, you can save a few pennies on the usual delivery service as we’ll bring it ourselves in non-insulated boxes. Here’s how it works…

We need your order by 12pm the day before your delivery day, otherwise you be offered the following week at checkout / Check your postcode above to see when we’ll deliver if you order now. Minimum order £20. * Wetherby/Tockwith area is £1.50

1

Make your selection and add items to your shopping basket on our lovely website via your computer, phone or tablet (it works on them all). When you’re done, you securely checkout with a credit/debit card (or PayPal).

2

Behind the scenes our hamsters work away to instantly calculate your delivery method based on your postcode and basket contents. If it’s available, we schedule your order on to one of our own vans delivery rounds, and our team carefully pack your goodies.

3

Our rather fetching drivers will deliver your order the following day (either in our own vans or those of our sister company – Goosemoor Organics). You have happy pets, the end… until your next order :)


National delivery

RAW from £6.50* | NON RAW £3.50

UK MAINLAND ONLY. Provided you don’t live in some far flung part of the uk where couriers dare not tread, we’ll ship your order direct to your door in insulated containers. It goes a little something like this…

*up to 8kg, larger orders will incur extra charge (see above). Calculated in shopping basket/checkout.

NOTE: For courier deliveries there is a minimum order of £20 in the raw food section (if you are adding any items of raw food). This is so that we can pack orders efficiently in our insulated boxes so they arrive nice and cold for you.

1

Make your selection and add items to your shopping basket on our lovely website via your computer, phone or tablet (it works on them all). When you’re done, you securely checkout with a credit/debit card (or PayPal).

2

Behind the scenes our hamsters work away to instantly calculate your delivery method based on your postcode and basket contents. If you’re not on our local delivery runs, we schedule a courier to drop your goodies off round your place, and our team carefully pack your order (give us 1-2 days lead time to do this).

3

We wave your order goodbye (we’ll also pop you a quick text to let you know its on the way) and the folks at DPD deliver to you the day after it leaves Naturaw HQ (2-3 days after placing your order). DPD will also text you a 1hr time slot on the morning of delivery. You have Happy pets, The end… until your next order :)