- Raw Dog Food
- Info & Help
We deliver our raw food across the country via the DPD courier network. We’re proud to say that EVERY order is sent in our rather fetching insulated boxes lined with natural sheep wool. That’s right, there’s no horrible polystyrene in sight!
It gets even better though, because we now have a scheme where you can return your re-useable wool liners to us for free. which means along with doing your bit for the environment, you’ll also bag some free credit to use on your next order as well! See here for the details.
CHRISTMAS DELIVERY & COLLECTION INFO
Like most places we’re closed for a while over Christmas, and running at production only whilst courier service is disrupted.
12 noon’ Wednesday 18th December
ORDERS PLACED 18TH DEC – 2nd JAN (NOON)
Despatched FROM 2nd January* (please note orders placed after 30/12 onwards MAY be despatched 6th JAN, we will however endeavour to send as many as possible on Thurs 2nd)
ORDERS 2ND JAN – 6TH JAN (NOON)
Despatched FROM 6th January*
SHOP/COLLECT OPENING TIMES
Closed between 21 Dec – 6 Jan
EXCEPT 30 DEC, 2 + 3 JAN
*We will endeavour to despatch all outstanding orders on these date and have drafted in extra staff to cope with the backlog, but some slight delays may be inevitable. We recommend ordering early to avoid issues.
24 hr Courier Delivery
All orders are now delivered next day as standard on orders places before 12 noon (Monday – Thursday).
Orders placed after 12 noon on a Thursday will be despatched the next working day (Monday) to be delivered on the following Tuesday.
EFFICIENT PACKING OFFERS:
16 (500g) tubs | £5.00
30 (500g) tubs | £5.00
0 – 8kg | £6.50
8.01 – 24kg | £7.50
Additional charge per extra 24kg | £2.50
Despatched MON-THURS for delivery TUES-FRI
EXCEPTIONS – Regrettably we can no longer offer HIGHLANDS & ISLANDS or NORTHERN IRELAND delivery as these are 48hr delivery areas, which is obviously not suitable for perishable goods. If you are in these areas no delivery option will be presented when you enter your postcode at checkout (only Click & Collect). In better news, Isle of Wight is now included in our standard delivery area!
MIN ORDER – £20 in the raw food section (if you are adding any items of raw food). This is so that we can pack orders efficiently in our wool insulated boxes so they arrive nice and frozen for you.
Non Raw Delivery
£3.50 (any size order)
Click & Collect
4 working hours
FREE | We’ll text you when your order is ready to collect from our York HQ (YO26 8LE), usually the same working day if ordered before 1pm. For our opening times and more info click here…
Find a Stockist
We have a small but growing network of lovely stockists across the UK. Some even offer their own local deliveries. Find out if there is one near you by clicking here.FIND A STOCKIST