EXCEPTIONS - Regrettably we can no longer offer Highlands & Islands or Northern Ireland delivery as these are 48hr delivery areas, which is obviously not suitable for perishable goods. If you are in these areas no delivery option will be presented when you enter your postcode at checkout. In better news, Isle of Wight is now included in our standard delivery area!
MIN ORDER - £20 in the raw food section (if you are adding any items of raw food). This is so that we can pack orders efficiently in our insulated boxes so they arrive nice and frozen for you.
AMENDMENTS - You must not request a change of your delivery day with the courier (DPD). As our products are perishable, DPD are within their rights to destroy them if not delivered when scheduled by us. We cannot accept any claims where a delivery day has been changed by the recipient. Please contact our customer service team on woof@naturaw.co.uk  if you need any assistance with your delivery.
Non Raw Delivery
2-3 days
£3.50 (any size order)
Click & Collect
FREE. We'll email you when your order is ready to collect from our Thorp Arch HQ (LS23 7EG), usually the same working day if ordered before 1pm.
Naturally Insulated Packaging. We're proud to say that every order is sent in our rather fetching insulated boxes lined with clever honeycomb cardboard or wool. That's right, there's no horrible polystyrene in sight!
packed in
In 2018 we took the bold step of packing all orders in natural wool insulation designed with our friends at Woolcool, rather than pretty nasty polystyrene, and we’ve never looked back. Â The liners are filled with 100% natural virgin sheep wool, inside a recyclable, food grade wrapper so that they can be reused, cutting down on waste altogether.
And about that – we have a simple and incredibly popular returns scheme where you can bag yourself some free credit for helping us to reuse them. It costs you absolutely nothing, is quick and easy and saves precious resources from the planet. Winner winner – whatever flavour you choose – dinner.
